Privacy Policy

1. Introduction

Welcome to NovaX ("we," "our," or "us"), a product of HyperBrainLabs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and phone number when you request early access or create an account.
• Social Media Credentials: OAuth tokens and access credentials for connected social media accounts (Twitter/X, LinkedIn).
• Content: Posts, images, and other content you create or schedule through our platform.
• Communications: Information you provide when contacting us for support.

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, features used, and actions taken.
• Analytics Data: Social media metrics and performance data from your connected accounts.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and pages viewed.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Schedule and publish content to your connected social media accounts
• Generate analytics and insights about your social media performance
• Send you updates about our service, including early access notifications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Social Media Platforms: To publish content and retrieve analytics from your connected accounts (Twitter/X, LinkedIn).
• Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, email services).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure OAuth 2.0 authentication for social media connections
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements for our team
• Secure cloud infrastructure (Firebase/Google Cloud)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Disconnect: Revoke access to connected social media accounts at any time
• Opt-out: Unsubscribe from marketing communications

8. Third-Party Services

Our platform integrates with third-party services including Twitter/X and LinkedIn. Your use of these integrations is subject to the respective privacy policies of these platforms. We encourage you to review their privacy policies to understand how they handle your information.

9. Children's Privacy

NovaX is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: